Do I need to monitor SPAM and co-destruction?
We believe in automation as much as possible. Therefore, we strive to auto-detect SPAM and co-destructive comments. Our AI is continuously learning and improving.
How will my customers be engaged to like suggestions?
We have many options to get your customers to interact with our platform. For example, we can send a request once in a while to vote on the top three suggestions. Get in contact if you want to know more.
Is my data safe with useridea.io? All of your data is safely stored at our cloud databases at Amazon AWS using encrypted transfers.
Can my competitors see the suggestions I get?
No, they cannot. Your board can be configured as private. This will only show your suggestions to logged in customers. Next to this, you can auto-allow customers by their email-domain or accept their accounts by hand.
What is the incentive for my customers to post suggestions?
Their main incentive will be to speak their mind and seeing that things get picked up. Therefore, we have the "done" category visible at the top. Here customers can see that some of the previous suggestions have been implemented.
How can I determine quick wins?
Quick wins can be identified by adding the investment/effort criteria per idea. This way you can get a graph with on one hand the desirability and the other the investment required. This helps you to single out the quick wins.